Privacy & Cookies
www.chefsbk.co.uk and www.chefsbk.com and associated sub-sites
Effective and Last Updated: 1st May 2019
This website and its linked sub-sites is owned and operated by MyEChef Limited.
We are committed to complying with the General Data Protection Regulation 2016 (GDPR) and protecting the privacy of our registered users while they interact with the content, products and services on our sites.
Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it.
Users – individuals or businesses that have registered to use our sites, or individuals invited by the sites primary users to access their sites content.
Suppliers – individuals or businesses that pay an advertising fee to have its brand, logo and contact information displayed on one or more of our sites.
1) Information Collected
- a) Information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups or emails);
- b) Information that is derived through automated tracking mechanisms, such as Google Analytics
Required Registration Information:
In order to fully access our services, you must first complete the registration process, during which we will collect information about you and/ or your business. This information will include your name, email address, telephone contact details, partial postcode, business title and business type.
As part of this process we will inevitably collect personal information as defined by GDPR that we need as a minimum to maintain your service and to provide you with key site content updates as they occur via email.
Our site uses “cookies” and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorised access to the user’s information while they are away from their computer.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site.
Third-Party Cookies: In the course of serving advertisements to this site, our third-party advertisers may place or recognise a unique “cookie” on your browser.
Using the information you provide:
We keep the information requested from you to a minimum to help us set up and maintain our service to you.
In our normal course of business we do not sell or provide your information to third parties.
We will never ask you for your bank details. These are provided to our direct debit collection company who are authorised to collect and store this information, but will not share this with MyEChef Ltd.
Your name and email address are required to create a unique log in for you.
As our home sites contents are constantly growing we use email addresses to advise our customers of updates only.
Your email address is also our main method of communication for account administration, with your telephone number as a back up.
You may opt out of these emails if you wish.
We do not telemarket.
Post Code prefix. This is used also as an additional identification tool, but it also helps us understand where in the country our services are being used.
As an individual, we will not ask you your full postal address.
Business customers will need to provide additional details such as business name, company number, business address, and VAT registration number for identification and invoicing purposes.
2) Invitations to other users
The service you select may allow you to invite others to access your service with MyEChef Ltd, by sending emails via our invitation feature.
MyEChef Ltd stores these email addresses you provide so that we may send reminders of the invitations or advise of updates to the sites content.
3) How We Use Your Information
Business information: MyEChef and its sister companies within the Hospitality Business Solutions group only use the information provided for their own use i.e. maintenance of your site access, keep you informed of site content updates and advise you of any offers we can provide you with relevant to your hospitality business type.
Personal Information of Authorised Employees
MyEChef Ltd only uses this information for their own use i.e. maintenance of site access, keep you informed of site content updates and advise you of any offers we can provide you with relevant to your role within the hospitality industry sector.
Additionally, as part of our service we may use your emails to request content suggestions for the site from you.
Please note that personally identifiable information is used only to provide you with a more business relevant, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information, in the context of being part of the business your own or work for to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site.
We may permit certain trusted third parties to track usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL.
This is collected in order to better understand our Web site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site.
We may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links and assist in fulfilling your orders.
Also, we may share personally identifiable or other information with our sister companies, subsidiaries, divisions, and affiliates.
We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control.
MyEChef Ltd may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities – or where disclosure is required by law.
We are not liable or responsible for the personally identifiable or other information you choose to submit in forums such as a bulletin board, chat room or any other publicly accessible area of the site if these functions are made available.
We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
4) How We Protect Your Information
We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data.
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system and at our third party hosting service. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
5) Supplier Network
Please be aware that supplier / product links provided for your convenience within our sites offer links directly to a supplier’s own site. These may set cookies. Doing this allows the supplier to recognise your computer each time they send you an advertisement. In this way, they may compile information about where you, or others who are using your computer, saw their advertisements and determine which advertisements are clicked. This information allows a supplier to deliver targeted advertisements that they believe will be of most interest to you. MyEChef Ltd has no access to, or control of, the cookies that may be placed by the third party sponsor servers.
6) Accessing and Updating Your Personal Information and Preferences
You can update your personal profile with us at any time.
7) Email Choice/Opt-out
If any user who receives an email from the site and would prefer not to receive such communications in the future, they can do so by sending an email to firstname.lastname@example.org. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
8) Children’s Privacy and Parental Controls
We do not solicit any personal information from children. If you are not 16 or older, you are not authorised to use the Site. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.
9) Disclaimer to Security
10) Notification of Changes
11) Contacting Us:
12. Additional Sub Site Requirements
We appreciate that contact details may be held within a business environment for internal communication regardless of a “chefsbk” site being used.
However, where a site controller invites others to use a sub site e.g. colleagues or employees, the controller agrees to expressly retain those contact details privately and will not share them with any third party outside of the business the invitation has been provided for.